Terms & Conditions
TERMS:
We accept Stripe and Paypal for online orders only.
We gladly accept Visa, Mastercard, AMEX, and Discover, VISA.
SHIPPING:
WE DO NOT SHIP COD.
We ship WORLDWIDE.
Please allow 7 to 14 business days from the date that your order was placed for shipping.
Allow 14 or more business days for International orders.
All orders are shipped Priority through USPS.
If you have not received a tracking number by the 10th business day, please contact us.
We do honor expedited shipping requests for an additional shipping fee. Please contact us for expedited shipping requests.
Due to the nature of our business, we are not responsible for failing to meet requests outside of the 7 to 14 business day time frame.
Delays due occur due to manufacture issues, holidays, etc.
We ship using the address provided through Stripe and/or PayPal and at your time of checkout, please verify that the information is accurate.
We are not responsible for lost or stolen packages.
Once your order has been shipped and has arrived at USPS, refer to your tracking number and contact them directly for updates.
RETURNS:
ALL SALES ARE FINAL.
No merchandise may be returned without prior authorization from customer service.
ALL COURSES, E-BOOKS, WORKSHOPS, CONSULTATIONS, MENTORSHIPS are NON REFUNDABLE
Customer is responsible for all return shipping charges (outgoing & incoming).
If an exchange is granted by customer service, additional shipping charges do apply.
Please do not send returns to our P.O. Box address until otherwise suggested.
No Chargeback
Customer agrees and understands that the charges on a credit or debit card or any other forms of payments are irrevocable, undisputable and may not be charged back, contested or challenged now or in the future, doing so is a material breach of this agreement for which Kay Cole Enterprises would be entitled to attorney fees, costs and fees associated with addressing a chargeback in addition to the amount challenged. Should Customer not pay the amount submitted to by Kay Cole Enterprises for the cost of the chargeback within 30 days after Kay Cole Enterprises has submitted its amount of cost due to Customer contesting a charge, the charges will be turned over to a collection agency. Kay Cole Enterprises shall have at its sole disposal any other legal remedy it independently chooses to pursue any collection against Customer for the cost of the chargeback. Customer further agrees that proof of purchase by Kay Cole Enterprises is all that is necessary to establish to the credit card agency or banking institution to deny a chargeback to Customer.
DAMAGES, DEFECTS AND DISCREPANCIES:
We carefully inspect all orders prior to shipping. However, it is the responsibility of the customer and/or authorized representative to thoroughly inspect orders upon receipt and report discrepancies to customer service.
FAILURE TO COMPLY WITH THE DAMAGES/ DEFECTS AND DISCREPANCIES POLICY CAN RESULT IN A DENIED CLAIM.
BACK ORDERS:
Due to the nature of our business, we are not responsible nor in control of back order items. Delays do occur from time to time due to items on back order status. If this is the case, you will be notified via email OR the info will be listed in the product description.
All in-stock merchandise is subject to prior sales. Availability is not guaranteed.
If merchandise is out-of-stock it will be back ordered, unless otherwise requested.
Mentorship Coaching Consulting
Please take the time to read and understand these terms and conditions (Membership, Coaching & Consulting Terms). They govern your (your or you) use of the Kay Cole Enterprises service as a member.
Once you sign “ I agree”, you agree to the Terms as a legally binding contract between you and Kay Cole Enterprises. If you do not want to agree to these Membership Terms, we’re sorry but our partnership will have to end there!
In these Terms, Content means all the content available through Kay Cole Enterprises including tutorials, courses, videos, eBooks, sample files and user forum content.
Eligibility Guidelines
Members must have at least 1 established business.
Guidelines
• The purpose of Kay Cole Enterprises is to provide support to Business CEOs and Leaders!
• You may find that you disagree with something that another mentees of the group has said.
• It is okay to disagree as long as it's done respectfully.
• Inappropriate behavior and/or language will not be tolerated.
• Please respect the authority of the Mentor.
• Keep on topic, but feel free to introduce information that is relevant to the discussion (statistics facts, industry details, best practices or related topics).
• All meetings will start on time.
• When you speak, please state your name.
• Some events will include food or beverages.
1. Mentorship
Your Mentorship is non-transferable.
Your mentorship includes but is not limited to:
Monthly Meetups(online/in-person)
Business reviews and feedback
Business opportunities
Business Monthly Highlight
Exclusive special pricing discounts
Business support
Monthly Webinars
Ask me Sessions with preferred business partners.
You are responsible for every use of all Resources. You must use reasonable efforts when networking and connecting with other mentees.
Your mentorship, or access to Content and Resources of Kay Cole Enterprises, will be suspended or cancelled if your monthly payments are unpaid.
You can ask for a refund of subscription fees, during the first 7 days of your subscription. You may also have rights granted to you by law which may entitle you to a refund of fees in specific circumstances. Apart from those things, refunds of subscription fees will not be made.
2. Payment Agreement Contract
MONTHLY PAYMENT MENTORSHIPS
Applies to mentorships where payments are made every month during the duration of the mentorship term.
You understand and agree that you have committed to a 3 to 6 month mentorship contract. And you agree to membership fees payable by you at the membership monthly rates at purchase time every month for a period of 6 months to access Kay Cole Enterprises.
Cancellation of Mentorship
You understand that you are able cancel your mentorship in the first 7 days for a full refund. Please email [email protected] to cancel. You understand that should you cancel your mentorship outside of the first 7 days, you agree to pay a cancellation fee equal to the total value of 3 monthly payments or the remaining value of your contract whichever is lesser.
3. Availability and Use of social media groups and platforms
All social media platforms and groups are available 24 hours a day, seven days a week. We may, however, need to approve post prior to posting.
When accessing and using these tools and its services and Content, you must comply with directions, instructions or protocols posted on the sites.
We are pleased to be able to offer a wide range of exclusive Content on various platforms for your educational and learning needs, which we aim to regularly add to. The Content will be updated, changed or removed from time to time, at our discretion, so we can’t guarantee that specific Content will always be available.
4. Rights to Content; intellectual property
Each item of Content is copyright of its author. We own any Kay Cole Enterprises contributed Content, and all other rights in the mentorship including its design, compilation and look and feel.
Your mentorship gives you a right (a revocable, non-exclusive license) to use the content for business purposes. You must not redistribute Kay Cole Enterprises content (such as tutorials, eBooks, videos, courses and source files). Any project files, spreadsheets or other assets associated with content of Kay Cole Enterprises are included to demonstrate the course or tutorial. You may use, modify and manipulate files for your own personal educational purposes, but you must not otherwise exploit the files and the assets in them, or redistribute the files or assets. If you love the content, please ask your friends to become mentees too!
You may freely use the procedures and techniques demonstrated in the Content (that is, the knowledge you gain) for any commercial or personal purpose.
The trademarks and logos displayed of Kay Cole Enterprises, unless otherwise stated, you must not use these without the approval of the Kay Cole Enterprises.
5. Fair use and prohibited conduct
You are permitted to download Content to your computer as part of your mentorship. But your membership is subject to a ‘fair use’ policy. Our ‘fair use’ policy requires that your use of Kay Cole Enterprises and the Content must be fair, genuine and reasonable. For example, the total amount of Content you download must be reasonable in light of your genuine education and learning needs, and the time needed to genuinely engage with the Content. We will use our reasonable discretion to decide whether a member has complied with the ‘fair use’ policy.
You also must not:
a. use a false email address, impersonate others, or misrepresent your affiliation with others;
b. insert advertising, branding or other promotional content into the Site or Content;
c. attempt to gain unauthorized access to computer systems or materials;
d. engage in automatic gathering of information from or through the Site (such as “spidering”, “screen scraping”, “database scraping” or harvesting of e-mail addresses);
e. attempt to interrupt or alter the Site’s operation in any way (for example through sending mass unsolicited messages, “flooding” servers, or introducing a virus, time bomb, trojan horse, worm, cancelbot or other computer routine );
f. use the tools, resources, and content in a way that violates applicable law, that violates third party intellectual property or other rights, or that is, fraudulent, obscene, offensive, or defamatory; or
g. except as allowed in these Mentorship Terms, copy, distribute, transmit, modify or otherwise exploit the Content or any other data or code made available through Kay Cole Enterprises.
6. Intellectual property complaints
We respect the intellectual property rights of others and require that you do the same.
Please contact us if you believe that your intellectual property or other rights are being affected.
If you are specifically making a copyright-based claim, please forward the following information to us:
a. your address, telephone number, and email address;
b. a description of the location of the alleged infringing material;
c. a description of the copyright work that has been allegedly infringed; and
d. a statement by you that you warrant that the information given in your claim is accurate and that you are either the copyright owner or are authorized to act on the copyright owner’s behalf.
7. Forum and community rules
Please read our Forum and Community rules, which are part of these Mentorship Terms and apply to content contributed to the Sites by members (such as comments, reviews and forum posts).
We reserve the right, but are not obliged, to monitor all matter posted to the Site. We are not responsible or liable for material posted by others. We do, however, reserve the right to edit, refuse to post or to remove matter that in our discretion is objectionable or in violation of these Mentorship Terms, our policies or applicable law.
You must not upload or post any materials that:
a. restrict or inhibit others’ use or enjoyment of the Site;
b. are false, misleading, fraudulent, unlawful, abusive, harassing, defamatory, obscene, vulgar, or offensive;
c. infringe others’ rights, including privacy or intellectual property rights;
d. disclose personal information about others, particularly sensitive information;
e. contain a virus, spyware, or other harmful component; or
f. contain commercial solicitation or ‘spam’ of any kind.
8. Privacy
Our information collection and use of any personal information about you is set out in our privacy policy.
Personal information that you disclose may be used by Kay Cole Enterprises, its agents and contractors in relation to your membership, including marketing activities.
We may disclose any personal information as necessary to satisfy any law, regulation or government request.
9. Refusal, suspension or termination of membership
We may, in our discretion, immediately restrict, suspend or terminate your membership and access to Kay Cole Enterprises if we consider you in breach of these Membership Terms, any other Site rules, or applicable law.
We reserve the right to refuse membership in our discretion (examples include previous breaches of membership terms .
10. Liability and disclaimer
Except as provided in an applicable Non-excludable Law, we are bound only by the express promises made in these Mentorship Terms and are not bound by implied terms.
Except as provided in an applicable Non-excludable Law:
a. we do not promise that the Content or your access to Kay Cole Enterprises will be uninterrupted or error-free.
b. we make no promises regarding your access to, or the results of your access to, the content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.
Except as provided in an applicable Non-excludable Law, we and our affiliates are not liable for indirect, incidental, special or consequential damages, loss or revenue or loss of profits which result from any use of or access to, or any inability to use or access of Kay Cole Enterprises.
c. we are not responsible for any communication, exchanges, deals, partnerships outside of our knowledge within Kay Cole.
d. authors are responsible for the collection and handling of all funds from their book sales, communication with buyers, shipping, returns, and product damages.
e. authors are responsible for travel arrangements and expenses for book tour participation.
11. Changes to Mentorship Terms
We may change these Mentorship Terms from time to time, but we will notify members before doing so. You will be given the opportunity to cancel your subscription with a pro-rata refund (based on time remaining in your subscription) if you do not want to accept the changes. If you do not opt out in this way, your continued subscription to and use of the Site will be an acceptance of the updated Membership Terms.
12. Applicable Laws
We control and operate Kay Cole. The laws of Georgia govern these Mentorship Terms, and you and Kay Cole Enterprises submit to the jurisdiction of the courts there.
Kay Cole EnterprisesStrategy Sessions
Kay Cole Enterprises strategy sessions are 1 hour with the option to add additional hours. All sessions are non refundable. With prior 24 hour notice rescheduling is permitted. If notice is not given prior and the call is missed. Client will have to repurchase strategy session.
Help & Information
If you need help or more information, please email us at [email protected].
Kay Cole Enterprises respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of iamkaycole.com, justkaycole.com, thekaycole.com, thebossprint.com, thebossprintacademy.com, thebossprintexperience.com, thebossprintconference.com including any content, functionality and services offered on or through iamkaycole.com, justkaycole.com, thekaycole.com, thebossprint.com, thebossprintacademy.com, thebossprintexperience.com, thebossprintconference.com, whether as a guest or a registered user.
When accessing the Website, Kay Cole Enterprises will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Kay Cole Enterprises is providing you with this privacy policy to explain to you how we use any personal information we collect about you when you use our Website. This Privacy Policy is intended to provide you with information as to: (i) the type of information that is collected, (ii) how collected information is used and with whom it is shared; (ii) how we intend to protect the information; and (iii) how you can access, modify and/or delete such information.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
Opt in or Opt out
If you "opt in" to receive information from us or others, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us at [email protected]. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third party who has been provided with your information in accordance with this policy.
What information do we collect about you?
We may collect information about you when you visit and interact with this Site. Some of this information may be automatically collected, and some is collected when you interact with the Site.
Information Automatically Collected: We may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. The type of information that may be automatically collected may include date and time of access of the Site, your traffic pattern through our Website, any communications between your computer and our Website, the Internet protocol address of the computer that you are using, the domain and host from which you access the Internet, the type of computer you use, your Internet connection, your browser software and operating system, and the specific activities you are engaged in while visiting the Site.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Information You Provide to Us: We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, take quizzes or assessments, complete questionnaires or applications, submit your contact information on an option box or contact form, when you fill out forms, when you use search queries on our search feature, when you provide comments or other feedback, and when you open our emails or click links on our Website, in our marketing communications or on social media. Website usage information is collected using cookies.
Information from which you can be personally identified may include your name, postal address, email address, telephone number, and credit card number (referred to as “Personal Consumer Information”) and/or any other identifier that permits the physical or online contacting of you in connection with your use of, or participation in any of the following: membership registration at at the Website, contests, sweepstakes, promotions, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, visitors' requests for free products or services or additional information (including via email to us) and in connection with other activities, services or resources we make available on any of our Sites. In all these cases, we will collect personal consumer information from you only if you voluntarily submit such information to us. Further, Kay Cole Enterprises may contact you based on the information you provide online whether in connection with your registration or in such places as the above described forums.
Of course, you may choose not to provide certain information to us, but if so, you may not be able to participate in certain of the activities and transactions available at the Website.
Electronic Communication: When you communicate with us electronically, via email, when opting to receive our newsletter or otherwise, you consent to our use of the information you have provided, and you further consent to receive electronic communications from us and our affiliated entities. If you would prefer not to receive such communications, you can opt out of our email lists by either clicking on the “opt out” line at the bottom of any email, or by emailing us directly at [email protected].
How will we use the information about you?
We collect information about you to process your orders, send you our newsletters, email you notifications of our new blogs, videos or podcasts, manage your account and, improve our overall performance, if you agree, to provide you with information about our products and services we think may be of interest to you.
Personal information which you supply to us may be used in a number of specific ways, for example:
•to email you our newsletter
• to email you about products or services we are offering for sale
• to email you links to our blog or podcast
•to email you about events we have coming up that you might want to attend
• to deliver any digital products you have purchased from us
•to share information about other products or services we think you might be interested in
• for fraud prevention
• for audit and debt collection
• for statistical analysis
• for use by our employees, affiliates and referral partners
We use your information collected from the Website to personalize your repeat visits to our Website. If you agree, we shall pass on your personal information to our other companies (owned by us or affiliated with us) so that they may offer you their products and services.
In processing your order, we may send your details to and also use information from credit card companies, credit reference agencies and fraud prevention agencies.
If required by court order or law, we will share your information with law enforcement agencies or courts of law.
We would like to send you information about products and services of ours and other companies that we are affiliated with that may be of interest to you. If you have consented to receive marketing, we will use your personal information to do that.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to our other companies or those affiliated with us.
If you no longer wish to be contacted for marketing purposes, please email us at [email protected].
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some of your personal information, please email us at [email protected]. We may make a small charge for this service, just to cover our costs.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Children Under The Age Of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
Cookies
We may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how visitors make use of this Site. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the Website and to compile statistical reports on Website activity. The information may include the date and time of Website visits, the specific pages viewed, time spent at our site and on specific pages, and the websites visited just before and just after our own, as well as your IP address.
This tracking information may be used to help us improve and enhance the Website experience for all of our visitors or for you individually. If you would prefer not to have such cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by so rejecting the cookies, you may be unable to fully access the offerings on this Website.
You can set your browser to not accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our Website features may not function as a result.
Kay Cole Enterprises reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media Website. Kay Cole reserves the right to use these pixels in compliance with the policies of the various social media sites.
Third-Party Cookies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers (“apps”). These third-parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Other Websites
Our Website contains links to other websites. This privacy policy only applies to this Website so when you use a link on our Website to visit other websites, you should read their privacy policies, which are likely different than ours. Those other websites that are not controlled and/or owned by the Company. Please review the privacy policies of such other websites for information concerning what information is collected on such sites and how it is used.
Shopping
When you seek to shop for products or services on this Website, we may collect information about you to help improve your shopping experience or to make occasional product or service offers for which you may be interested.
Security of Information
Kay Cole Enterprises uses reasonable standards of confidentiality and security for this Website and for the Personal Consumer Information collected from the site. We also restrict our own employees’ access to Personal Consumer Information. However, it is possible that someone may intercept or access communications, transmissions and/or Personal Consumer Information. For site security purposes and to ensure that this service remains available to all users,Kay Cole Enterprises uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Email is not a secure form of communication. For this reason, please do not send private or confidential information to us via email. If you do so, it is at your own risk. Credit Card information and other sensitive information is never transmitted via email..
You must also seek to protect against unauthorized access to any information that you use in connection with this Website, and you should remember to close the browser once you have completed your activities on the Website or if you have decided to step away from your computer. In the event that we determine that there has been a security breach resulting the unauthorized disclosure of Personal Consumer Information to a third party, we will notify consumers whose Personal Consumer Information has been so disclosed by posting such information on the Website and, if email contact is possible, then we would send an email advising of the status.
For site security purposes and to ensure that this service remains available to all users, Kay Cole uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage..
Use and Sharing of Personal Consumer Information
Except as otherwise provided in this policy, we reasonably attempt to ensure that we never intentionally disclose any personal consumer information about you as an individual user to any third party without having received your permission (through opting in or similar procedures) except as provided for in this policy or otherwise as permitted or required under law.
We have the following exceptions to this policy: We will release specific information about you or your account to comply with any valid governmental inquiry or legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Sites or a physical or property threat to you or others. We may also transfer user information, including personal consumer information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change. We may provide access to your personal consumer information to our contractors, vendors and third-party applications that are performing services for us in connection with our Website or the services or products we offer.
In addition, on occasion, we may collect personal consumer information from you in connection with optional contests, special offers or promotions. We will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. Your participation in the contest, special offer or promotion constitutes your consent to such disclosure and use of such information.
Further, the information you enter when making a purchase will be shared with payment processors, financial gateways and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose of carrying out the transactions.
Please note that if you give out personal information online such as in a forum or message board, that information is not protected, is visible to the public and other visitors of the Site and can be collected and used by third parties. Although we strive to protect our users' privacy, we cannot guarantee the security of information you voluntarily post and we have no control over how such third parties may use your information. You disclose any personal information at your own risk.
In addition, you are responsible for the confidentiality of your information and password. You are responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your registration or password.
Sharing of User Content on the Site
When you voluntarily send us emails, questions, stories, photos and/or other User Content, you are authorizing us to use or post these materials on our Website or in social media. Please note that we will not return any materials provided to us.
GDPR Rights
The General Data Protection Regulation (GDPR) takes effect on May 25, 2018. This regulation standardizes data privacy laws across the European Union (EU). If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
• Right of Access: Find out what kind of personal information is held about you and get a copy of this information.
• Right of Rectification: Ask for your information to be updated or corrected.
• Right to Data Portability: Receive a copy of the information you've provided under contract so you can provide it to another organization.
• Right to Restrict Use: Ask for your personal information to stop being used in certain cases, including if you believe that the personal information about you is incorrect or the use is unlawful.
• Right to Object: Object to use of your information where a party is processing it on legitimate interest basis, and object to have your personal information deleted.
• Right to Erasure: Request that your personal information be deleted in certain cases.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
Changes to our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this webpage. If we make material changes to to the policy, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
This privacy policy was last updated on May 1, 2024.
How to Contact Us
Please contact us via email at [email protected] if you have any questions about our privacy policy or information we hold about you.